• Tenant
    information

What can you expect from Northern Group and the renting process?

We’ve tailored our processes, through years of letting, to ensure renting through Northern Group is transparent and easy – making moving home, opening an office or setting up shop something to look forward to. We are extremely proud of our buildings and ensure that every property is well-presented and maintained for clients both before you move in and while you are a valued part of our community. If you have any questions about the renting process, please contact our friendly team who are dedicated to finding the perfect space for you.

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Residential – property process

  1. We’ll discuss your requirements and budget to narrow the search. 

  2. View our properties virtually and / or in person, at your convenience.

  3. Once you’ve found the right property, you’re ready to put forward an offer.

  4. When an offer is accepted by the landlord, you will pay a holding deposit and complete the tenancy declaration form online.

  5. A credit check will be carried out for all applicants and guarantors (if applicable). This includes ID checks, right to rent checks, employment reference, landlord reference and a credit history check.

  6. When the credit check and references are approved you will sign a tenancy agreement online (to be completed within 14 days from the application commencement, or prior to the move-in date, whichever is sooner).

  7. Prior to moving in, make payment of your initial rent and tenancy deposit in cleared funds.

  8. One of our team will meet you to complete a formal check-in report, verify identity and hand over keys.

  9. Once you’re moved in, you’ll have a dedicated Property Manager on-hand to take care of any requests.

Commercial – property process

  1. We’ll discuss your requirements and budget to narrow the search.

  2. View our properties virtually and / or in person, at your convenience.

  3. Once you’ve found the right property, you’re ready to put forward an offer.

  4. When an offer is accepted you will be required to pay a (non-refundable) administration fee and holding deposit to secure the property and cover the necessary credit / reference checks.

  5. A credit check will then be carried out on you and / or your company using the details supplied on your application form. Providing your application is successful, a move in date will be confirmed with you.

  6. Prior to move in, leases are drawn up and signed. For those taking a serviced office – you will advise of any additional services that you may require (broadband, telephone etc.)  

  7. The initial rent (and services if applicable) will be required in cleared funds.

  8. One of our team will meet you at the property to complete a formal check-in report, verify identity and hand over keys.

  9. Once you’re moved in, you’ll have a dedicated Property Manager on-hand to take care of any requests.

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4.8 307 reviews
  • I recently had the pleasure of working with Irene Balazs at the Northern Group, and I must say, her professionalism and dedication were beyond impressive. As an intermediary for a friend who is not fluent in English, I found Irene to be exceptionally accommodating and patient throughout the entire rental…
    wayil j
    5 out of 5 stars
  • I found the Northern Group extremely efficient and personable when dealing with my tenancy. Speedy response, clear instructions and reassuring customer service. Everyone I dealt with made me feel they had the tenants' needs at the forefront (especially Adam!)
    Deborah Brooks
    5 out of 5 stars
  • I recently had the pleasure of working with Ms. Chloe Lightfoot from Northern Group Rental Agency while searching for an apartment to rent. From the beginning, Chloe stood out with her prompt responses and exceptional service. Her quick and efficient communication made the process smooth and stress-free. Chloe's expertise and…
    Wayil Alanazi
    5 out of 5 stars
  • We found Northern Group on Rightmove. Understand how competitive the rental market so it was a challenging journey to view the property after two hours train ride. Chloe is a helpful agent who answers all our questions on-site. We appreciate a lot. When it came to the letting procedures we…
    Fat Goose
    5 out of 5 stars
  • Never thought a letting agency would be so good & quick with communication. Any issues I had in the flat they resolved promptly and with professionalism. Also, they’ve been fair and not tried to scam me at the end of my tenancy with them which is what I’m sadly used…
    Christiana Gianni
    5 out of 5 stars