• northern group branded design

    Protection +
    accreditations

ARLA Propertymark protection

We are members of ARLA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practise and complex legislative changes, so they can offer you the best advice. We are also backed by a Client Money Protection (CMP) scheme which guarantees your money is protected.

arla acreditation

Property Redress Scheme (PRS)

All property agents and professionals that carry out estate, lettings and property management work in the property industry have a legal responsibility to join an authorised redress scheme. The Property Redress Scheme (PRS) is authorised by the Ministry of Housing, Communities and Local Government (MHCLG) and National Trading Standards Estate and Letting Agent Team (NTSEALT) to provide redress for estate, lettings and property management agents.

By joining the Property Redress Scheme, Northern Group agree to resolve complaints using the PRS resolution process and agree to abide with their final decision when legally required to do so.

The Deposit Protection Scheme

All deposits received and held by Northern Group for Assured Shorthold Tenancies (ASTs) are registered and secured with The Deposit Protection Service (a government-authorised tenancy deposit protection scheme).

deposit protection scheme

Manchester City Council Approved Licensed Agent

Northern Group has been approved as a licensed agent and property management company for the Miles Platting area by the Licensed Agent Monitoring Panel (LAMP) and Manchester City Council. Northern Group works on behalf of several clients in the Miles Platting area, have a look at some of our approved properties in Miles Platting here. 

manchester city council

Customer complaints

We strive to ensure our clients are happy at all times. If you are not entirely satisfied with our service, you can find our complaints procedure via the download below.

Download

4.7 565 reviews
  • We recently used Jen to sell our property. Previously we’d had the property on the market will a bigger agency for some time but they were unable to sell it. We moved our property to Northern Group and secured a sale within a few weeks. We have found Jen to be an excellent communicator. Keeping us abreast of market conditions and the progress of...
    Heather Drake
    5 out of 5 stars
  • I've been a tenant with Northern Group for over ten years, and I couldn't be happier with their management. A huge part of that is due to Chloe Lam, who manages my apartment. She consistently goes the extra mile, is always available when I need her, and is incredibly responsive in following up on any concerns. Her dedication makes a real differe...
    Amin Humeida
    5 out of 5 stars
  • I have a very good experience with Northern Group - they manage my property in Manchester. In a recent maintenance works process, Mr Philip Aldridge was extremely helpful and speedy in solving the problem. He was quick in responding emails and always keep me well informed.
    Andy C
    5 out of 5 stars
  • Northern Group is the most professional team, always solving any issues and makes living in a building, managed by their great team, easier. Special thanks to Rick! He did so delicately good job doing my shower sealing! Shower now looks brand new! Thank you Rick 🙏🏽🥰
    Dimitris Argyrou
    5 out of 5 stars
  • The property manager, Pagie, has been extremely helpful and responsive throughout my moving-in process and with any maintenance requests since. She always replies quickly and gets things sorted without delay. Highly recommend her and the team, 100%!
    YAOWEN SHEN
    5 out of 5 stars