We're proud to announce that Northern Group has been recognised as a Trusted Agent 2025/26, placing us amongst the top 10% of estate and letting agents in the UK for customer satisfaction and reputation.
The Trusted Agent status, awarded through Kerfuffle and powered by independent review data from ViewAgents, recognises agents who consistently deliver exceptional service to their clients. Unlike many industry awards, agents cannot simply enter or nominate themselves. Recognition is based on genuine customer feedback and independently verified reviews.
For us, this achievement is particularly meaningful because it reflects what matters most, the experiences of our landlords, tenants, buyers, and sellers.
Over 20 Years Supporting Property Owners Across Manchester
Northern Group have been present in Manchester’s property industry for more than two decades.
From our headquarters in Ancoats, we've played a key role in the transformation of one of Manchester's most sought-after neighbourhoods, while growing into a full service property partner offering:
• Residential lettings
• Property management
• Residential sales
• Commercial property services
• Property development
Today, we manage hundreds of properties across Manchester, Salford, Stockport and the surrounding areas, supporting landlords, tenants, investors, and homeowners.
Why Customer Experience Matters
The property industry is built on trust. Whether you're a landlord trusting an agent to manage your investment, a seller looking to achieve the best possible price, or a tenant searching for a new home, you want to work with a team that communicates clearly, acts professionally and genuinely cares about achieving the right outcome.
Being recognised as a Trusted Agent reflects our commitment to providing a service that is responsive, transparent and focused on long term relationships.
As legislation continues to evolve, particularly with the introduction of the Renters' Rights Act, having an experienced and proactive property partner has never been more important.
What Our Clients Say
Nothing speaks louder than the experiences of our clients. Over the years we have had some incredible reviews that highlight our teams exceptional service and the trust we have earned. See below some of our recent reviews for each sector of our property services:
Sales: ‘We recently used Jen to sell our property. Previously we’d had the property on the market will a bigger agency for some time but they were unable to sell it. We moved our property to Northern Group and secured a sale within a few weeks.
We have found Jen to be an excellent communicator. Keeping us abreast of market conditions and the progress of our sale process, including viewings and feedback. She appears to have a good network that she was able to tap into to our benefit.
We found her to be proactive, thoughtful and genuinely a lovely person to take care of our sale. We would definitely recommend her to others who would also like a smooth process and a positive outcome.’
Property Management: ‘I recently used Northern Group to help me rent out and manage my apartment in Manchester, and I was extremely satisfied with the service I received. The team at Northern Group was very professional in finding the right tenants for my property. They were also very responsive when it came to follow-up issues and any questions I had along the way. Overall, I would highly recommend Northern Group to anyone looking to rent out their property in the Manchester area. They are a reliable and efficient company that truly goes above and beyond to ensure their clients' satisfaction.’
Lettings: ‘The lettings experience has been seamless, with a very friendly lettings team. The team at Northern Group were readily available on call and flexible when arranging timing for viewings. Responses on email were also very prompt. Mainly I corresponded with Chloe, who was not only just friendly but very competent in her tasks (liaisons with the landlord, communicating next steps etc.). I would highly recommend Northern Group!
Reviews like these are what make achievements such as Trusted Agent possible, and maintain our reputation, so we're incredibly grateful to everyone who has taken the time to share their experience.
Looking Ahead
As Northern Group continues to grow, we're always focused on investing in our people, systems and services to deliver even greater value for our clients.
From helping landlords navigate legislative changes and maximise returns, to supporting buyers, sellers and tenants across Manchester, our goal remains the same: to provide expert property advice and exceptional service at every stage of the property journey.
We'd like to thank all of our clients, partners and team members for helping us achieve this recognition.
If you're looking for a trusted property partner in Manchester, we'd love to hear from you.
Contact Northern Group today to discuss property management, residential sales, commercial and residential lettings, or investment opportunities.
If you’ve had a positive experience with Northern Group, we’d love to hear from you!