Choosing the right property partner is one of the most important decisions a landlord, investor, seller or tenant can make. Whether you're trusting an agent to manage an investment property, sell your home or help you find your next apartment, experience, service and results matter.
That's why we're proud to share that Northern Group has been recognised as a Trusted Agent 2025/26 and awarded a Silver Award for Lettings in the Best Estate Agent Guide 2027.
These recognitions are particularly meaningful because they are based on independent assessment rather than nominations. The Trusted Agent award, powered by ViewAgents review data and awarded through Kerfuffle, recognises the top 10% of estate and letting agents in the UK for customer satisfaction and reputation. Meanwhile, the Best Estate Agent Guide assesses every estate and letting agent in the country against key performance measures including customer service, property marketing and results achieved.
Together, these recognitions reflect what we strive to deliver every day; exceptional service, expert advice, and strong outcomes for our landlords, tenants, buyers, sellers and investors across Manchester.
Supporting Manchester's Property Market for Over 20 Years
Northern Group has been part of Manchester's property industry for more than two decades. From our headquarters in Ancoats, we've played a key role in the regeneration of one of Manchester's most vibrant neighbourhoods while growing into a full-service property company offering residential lettings, property management, residential sales, commercial property services and property development.
Today, we support hundreds of landlords, investors, homeowners, residential tenants and commercial occupiers across Manchester, Salford, Stockport and the surrounding areas, helping them maximise returns, navigate legislation, find the right property or workspace, and achieve their property goals.
Recognition Built on Service and Results
What makes these achievements particularly valuable is how they are awarded. The Trusted Agent accreditation is based on genuine customer feedback and independently verified reviews, recognising agents who consistently deliver outstanding client experiences. The Best Estate Agent Guide takes a different but equally rigorous approach. Every agent in the UK is assessed against criteria including marketing quality, customer service standards, speed of achieving a let agreed or sale, completion rates and overall performance. Only the highest-performing agencies achieve recognition. For our clients, this provides independent reassurance that Northern Group not only delivers excellent service but also achieves strong results.
Why Customer Experience Matters
The property industry is built on trust. Whether you're a landlord looking for proactive management, a seller seeking the best possible price, or a tenant searching for a new home, you need confidence that your chosen agent will communicate clearly, act professionally and genuinely care about achieving the right outcome.
As the property landscape continues to evolve, particularly with legislative changes such as the Renters' Rights Act, working with an experienced and trusted property partner has never been more important.
What Our Clients Say
Nothing speaks louder than the experiences of our clients. Over the years, we have received hundreds of reviews from landlords, tenants, buyers and sellers that highlight the professionalism, communication and expertise of our teams. We're proud to maintain a 4.7-star rating on Google, with the vast majority of our reviews being 5-star, reflecting our commitment to delivering exceptional service across every area of the business. We've featured a selection of recent reviews below:
Sales:
"We recently used Jen to sell our property. Previously we'd had the property on the market with a bigger agency for some time but they were unable to sell it. We moved our property to Northern Group and secured a sale within a few weeks.
We have found Jen to be an excellent communicator, keeping us abreast of market conditions and the progress of our sale process, including viewings and feedback. She appears to have a good network that she was able to tap into to our benefit.
We found her to be proactive, thoughtful and genuinely a lovely person to take care of our sale. We would definitely recommend her to others who would also like a smooth process and a positive outcome."
Property Management:
"I recently used Northern Group to help me rent out and manage my apartment in Manchester, and I was extremely satisfied with the service I received. The team at Northern Group was very professional in finding the right tenants for my property. They were also very responsive when it came to follow-up issues and any questions I had along the way. Overall, I would highly recommend Northern Group to anyone looking to rent out their property in the Manchester area. They are a reliable and efficient company that truly goes above and beyond to ensure their clients' satisfaction."
Lettings:
"The lettings experience has been seamless, with a very friendly lettings team. The team at Northern Group were readily available on call and flexible when arranging timing for viewings. Responses on email were also very prompt. Mainly I corresponded with Chloe, who was not only just friendly but very competent in her tasks (liaisons with the landlord, communicating next steps etc.). I would highly recommend Northern Group!"
Reviews like these are what make achievements such as Trusted Agent possible and help maintain our reputation. They are also a key factor in independent industry assessments such as the Best Estate Agent Guide, so we're incredibly grateful to everyone who has taken the time to share their experience and trust Northern Group with their property journey.
Property Marketing and Results
Recognition in the Best Estate Agent Guide is based on a combination of property marketing, customer service and results achieved, all areas that are central to the way Northern Group operates.
For every property we market, whether it's a city centre apartment, family home or commercial space, our focus is on maximising visibility and attracting the right audience. Through professional photography and videography, targeted digital marketing, social media promotion, major property portals and local market expertise, we ensure properties are presented at their very best and reach prospective buyers and tenants where they are actively searching.
For landlords, this means minimising void periods, attracting high-quality tenants and achieving strong rental values. For sellers, it means generating interest from motivated buyers, securing quality offers and achieving the best possible outcome. For tenants and buyers, it means access to well-presented properties supported by a knowledgeable and responsive team throughout the process.
Combined with clear communication, proactive property management, a customer-first approach and more than 20 years of experience in Manchester's property market, this has helped Northern Group build a reputation for delivering both exceptional service and strong results. It's this combination of customer satisfaction and performance that has led to recognition as both a Trusted Agent and a Best Estate Agent Guide Silver Award winner for Lettings.
Looking Ahead
While we're proud of these recognitions, our focus remains firmly on the future. As Northern Group continues to grow, we're investing in our people, technology and services to ensure we continue delivering exceptional experiences and strong results for our clients across Manchester.
If you're looking for a trusted property partner in Manchester, contact Northern Group today to discuss property management, residential sales, commercial and residential lettings, or investment opportunities.
Had a positive experience with Northern Group? We’d love to hear from you!