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landlord information

please click here for a PDF infortmation sheet on our landlord services 

what can northerngroup offer landlords  

northerngroup offer a comprehensive residential management service which has been designed to take the stress out of the day to day management of your investment property / properties. Benefitting from an experienced and professional team with in-depth knowledge, who are based at our conveniently located head office, you can be assured that you will receive a dedicated and exceptional service which will help maximise the return on your investment.

We offer a wide range of services and can also accommodate a more tailored and bespoke service subject to your individual needs. Please contact us directly to discuss any specific requirements you may have.

option 1 

- tenant find service (no let no fee)  

  • rental valuation – our experienced team will conduct a valuation prior to marketing your property
  • advice – we can advise on décor and furnishing and simple suggestions that will assist in letting your property quickly
  • marketing - visibility on our websites and Rightmove, social media and electronically via our shopfront display. High quality photographs and attention to detail is applied on the property description ensuring the best possible exposure. Video walkthrough tours are also utilised to add an alternative approach to our marketing strategy
  • viewings - accompanied by our well-presented staff who will be personally informed about your property ensuring any queries can be answered there and then. We can also conduct block open-house viewings to create a sense of urgency where offers in excess of the recommended rental price can be achieved
  • tenant selection – rather than accept the first person who makes an offer, we often have enough interest to provisionally vet interested applicants to verify their credentials and present the best applicants to you
  • credit checks & referencing – instead of adopting the industry standard procedure of handing this over to a third party company who has little interest in the long-term outcome, we conduct all credit checks and referencing in-house. Our experienced administration team ensure that credit checks are passed, employment references and previous landlord references are obtained, bank statements, payslips and photographic ID are also required to ensure that the tenant is suitable (guarantor, larger deposit, rent upfront may also be requested)
  • paperwork – we will prepare the paperwork using our ASTs which have been drafted by highly regarded legal firms to ensure your protection. We then obtain tenant and witness signatures
  • money collection – we collect the first month’s rent and deposit payment on your behalf
  • tenant check-in and inventory – we conduct a full tenant check in appointment, providing them with all the necessary information and property inventory completed on your behalf (a thorough description of condition with date stamped photographic evidence)
  • deposit protection – we protect the deposit through the government approved scheme “Deposit Protection Service”
  • electronic documents – we can provide you with a copy of all documents electronically should you require

option 2  

- full management service (as Option 1, PLUS...)

  • utility / service providers – we contact the relevant utility / service providers to advise of the new occupant and their check-in reads
  • rent collection – monthly collection of tenant rent which is then promptly sent to you less our monthly fee
  • credit control – in the unlikely event that there is a missed rental payment, our dedicated credit control team will chase the balance for you
  • monthly statement – we produce and provide you with invoices and monthly statements to make your accounting process that much easier
  • inspections – we conduct quarterly property inspections which are documented for your records
  • advising on repairs – our in-house maintenance department are on hand to advise if there are any repairs that need conducting and our latest property software enables us to record any reported maintenance issues ensuring that these are actioned quickly (actual works are quoted for separately)
  • point of contact – we deal with the day-to-day queries / issues so that you don’t have to
  • legal notices – should you require a notice to be served we can prepare and issue (subject to individual circumstances and legal advice may be required for less standard matters)
  • check-out – if your tenant gives notice we will manage the check-out process, including booking a pre check-out appointment to inspect the property and provide advice followed by another appointment on the day they leave. We complete the inventory and ascertain whether there are any deposit deductions
  • deposit return - we organise the release of the deposit, including documenting any required deductions